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Frequently Asked Questions
qUESTIONS ABOUT A PIECE OF MY ART OR WHAT MEDIA TO CHOOSE?
Click here to book a free 15-minute video consultation with me.
What is your shipping Policy?
FOR PRINTS Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
| Order type | Production Time | Standard Shipping | 2 Day Shipping | Next Day Shipping |
| Paper or Canvas (print only) | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Acrylic or Metal (print only) | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Print & Frame Presentations | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Custom Canvas Art | 5 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
| Sample Packs | 3 Bus. Days | 3-7+ Bus days* | 2-3 Bus. Days | 1-2 Bus. Days |
* Business Days are Mon. - Fri. With our favorable central location, 85% of the Lower 48 experiences shipping times of 3 business days.
^ We stock some popular sizes, produced much more quickly.
For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.
Note: Orders placed after 10AM EST will go into production the next business day. Please allow 1 additional day if your order placement, production date range or delivery date range falls on one of these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
HOW MUCH DOES THE SHIPPING COST?
STANDARD GROUND SHIPPING IS FREE TO all 48 contiguous states, alaska & hawaii.
FOR INTERNATIONAL SHIPPING, CONTACT US.
The shipping price will be calculated based on cart total.
FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available.
WHEN WILL I RECEIVE MY ORDER?
We do our best to ensure your order arrives in a timely manner. In general, most frame orders are processed, produced and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail.
CAN I SHIP TO CANADA / INTERNATIONAL / APO / FPO ADDRESSES?
Yes. Additional charges may apply. Items will be shipped USPS Priority International or FedEx, per request.
What is your Policy on Returns/Exchanges/Refunds?
We will provide a no charge replacement or refund for any quality issues. We may request to have the presentation / order returned to us and would provide a return shipping label. We do not provide a refund based on customer preference. We will provide a refund or a no charge replacement for any orders damaged in shipping. For a refund or replacement, please contact connect@christopherjwesley.com. There’s a 15% restocking fee that is applied for any order canceled or exchanged.
CAN I CANCEL MY ORDER?
Unless your order has already gone into production you can cancel it. Please contact connect@christopherjwesley.com as soon as possible if you need to cancel your order.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
HOW DO I RETURN MY PACKAGE?
For a refund or replacement, please email connect@christopherjwesley.com
WHO TO CONTACT?
You can reach out at any time by email at connect@christopherjwesley.com
ARE THE PRINTS SIGNED?
Yes. All Infinity Prints™ and Fixed Prints™ have Christopher's signature digitally printed into the image.
All Private Reserve Prints™ are hand signed and numbered.
All Genesis Prints™ are hand signed.
Click here or scroll to bottom of the page for the differences between types of prints.
ARE THE PRINTS READY TO FRAME?
Yes. If you order a Semi Gloss Paper print or Baryta Archival Paper print, it will arrive ready to frame.
Of course, you also have the option of choosing from one of the professional framing options offered on this site.
CAN YOU TELL ME MORE ABOUT THE MEDIA YOU USE? WHAT PARTS OF IT EXACTLY, IS ARCHIVAL?
We want you to love and enjoy the art you purchase from us for generations to come. Below is specific information broken down by the various types of media we offer.
Matte Photo Paper Is Perfect For Images That Do Not Require Gloss. It Yields Highly Saturated Images While Maintaining Excellent Highlight And Shadow Detail.
Baryta Archival Paper A Museum-Grade Paper With A Glossy, Baryta Coating That Harkens Back To The Days Of The Darkroom. Ideal For Black & White Photography.
Canvas This elegantly textured canvas features a soft-matte surface with a glossy coating. The canvas base is enhanced with elastic polymers providing high tensile strength and flexibility for gallery wrap stretching without cracking.
Metal - White Matte Printed directly onto aluminum with a matte finish for minimal glare
Wood Your photo is printed directly on 3/4” thick maple wood. This printing technique allows the maple wood grain to show through your picture giving it very fluid and natural characteristics. The lighter the colors are in your picture the more the wood grain will show through. Each print is unique because no 2 pieces of wood have the same grain pattern
1/4" Acrylic Prints are beautiful photo prints face-mounted to plexiglass with polished edges. Offered with ultra-modern mounting options.
How can I keep up with your new work?
Your following will want to keep up with your new work. We recommend including social media links and getting them to sign up for your newsletter.
Open and Limited Edition pieces are NEVER made available in the media format originally used for public exhibition. For example, Ascension was printed on Fine Art Paper and Framed for its public exhibitions, therefore, the open edition prints are not available on paper.
If you've purchased a piece of my Exhibited Fine Art and do not have all of the documentation listed below, please notify me at connect@christopherjwesley.com.
STAY CONNECTED WITH ME
We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter by CLICKING HERE!
You can also follow us on our social media pages as we are constantly posting about new work!
Instagram:instagram.com/christopherjwesley
Facebook: facebook.com/christopherjwesleycreates
DIFFERENCES BETWEEN TYPES OF PRINTS
I offer four primary types of prints on this website. Below are the highlighted differences between them.
The exhibited fine art was created specifically for public exhibition. In some cases, the art was created based on the theme of the public exhibition it was shown in. These pieces are hand signed with much of my earliest work, having been signed on the back of the piece. These pieces are printed on the media that best represents my personal vision of what I was trying to state with the piece.
Open and Limited Edition pieces are NEVER made available in the media format originally used for public exhibition. For example, Ascension was printed on Fine Art Paper and Framed for its public exhibitions, therefore, the open edition prints are not available on paper.
If you've purchased a piece of my Exhibited Fine Art and do not have all of the documentation listed below, please notify me by using the contact form.
INFINITY PRINTS™
a.k.a. OPEN EDITION PRINTS
OPEN EDITION PRINTS DIGITAL SIGNATURE
CHOOSE PREFERRED MEDIA TYPE
CHOOSE PREFERRED MEDIA
fixed prints™
A.K.A. STAMPED LIMITED EDITIONS
DIGITAL SIGNATURE + LIMITED EDITION STAMP
CERTIFICATE OF AUTHENTICITY
CHOOSE PREFERRED MEDIA
private reserve prints™
A.K.A. HAND SIGNED LIMITED EDITION PRINTS
HAND SIGNED
CERTIFICATE OF AUTHENTICITY
CHOOSE PREFERRED MEDIA
NUMBERED COPIES
GENESIS PRINTS™
A.K.A. EXHIBITED FINE ART
HAND SIGNED
CERTIFICATE OF AUTHENTICITY
MEDIA BASED ON MY VISION FOR PIECE
PUBLICLY EXHIBITED
DOCUMENTATION PROVIDED IN PREMIUM FOLDER ON:
THE CAMERA USED TO TAKE THE ORIGINAL PHOTO
HOW THE PIECE FITS IN THE CANON OF MY VISUAL ARTWORK
THE STORY OF THE IMAGE
HISTORY OF WHEN AND WHERE THE ART WAS SHOWN
ITS PLACE IN THE CANON OF MY FICTION STORY WORLD THE WILDERNESS SAGA IF APPLICABLE
